MINDS Coaching & Consulting treats confidentiality as a core condition of trust in every coaching, advisory, organisational project or educational partnership.

Client conversations, business information, leadership challenges, organisational context and any sensitive materials shared during the engagement are handled with appropriate care and confidentiality.

Where required, MINDS C&C may sign a separate Non-Disclosure Agreement before the work begins. Confidentiality terms may also be included in the service agreement, depending on the nature of the engagement.

For organisational projects, confidentiality boundaries are agreed in advance, including what may be shared with the sponsoring organisation and what remains confidential within the professional relationship with participants in the process.

Confidential information is not disclosed to third parties unless required by law, explicitly agreed with the client or necessary to prevent serious risk or harm.

Our approach is designed to protect the integrity of the coaching, advisory and organisational process and to create a safe professional space for trust, clarity and responsible action.

Before any coaching, advisory, organisational project or educational partnership begins, MINDS Coaching & Consulting agrees the scope of work, format, responsibilities and practical terms with the client.

This may include the purpose of the engagement, expected outcomes, number and duration of sessions or consultations, confidentiality arrangements, communication channels, fees, payment terms, cancellation or rescheduling policy and any relevant organisational reporting boundaries.

For individual clients, agreeing the terms helps create clarity around goals, expectations and the nature of the professional relationship.

For organisational clients, agreeing the terms may also include separate alignment of expectations with the sponsoring organisation and the boundaries of professional interaction with participants in the process.

Where appropriate, the agreed terms are confirmed through a service agreement, proposal, public offer agreement, NDA or another relevant written format.

Clear agreement of terms helps each engagement begin with shared understanding, professional boundaries and a practical foundation for meaningful work.

MINDS C&C does not provide services to individuals, companies, organisations or projects that are based in, operate from, are controlled from, funded by, affiliated with, or materially connected to the Russian Federation or its business interests.

We also reserve the right to decline or discontinue any engagement where a potential client, partner, beneficial owner, source of funding, operational activity or business relationship creates a conflict with our ethical position, professional standards, security considerations, or legal and reputational obligations.

This position reflects our responsibility as a Ukrainian company operating in an international environment and our commitment to working with clients and partners whose activities are aligned with trust, integrity and responsible international cooperation.